Hosted software, or software-as-a-service (SaaS), has been around for about a decade. It's software delivered via the Web rather than residing on a company's own servers. Companies pay a monthly fee instead of buying the software outright, and don't have to worry about software licenses, server maintenance, or IT staff to manage complex programs.
People may think the data residing in the external server is unsecured but the truth is the other way. SaaS providers consult the industry experts and have better security than other software. This leverages the advantage of using the technology that acts as a back bone for the leaders in the industry at lowest investment.
Today everyone wants to improve their efficiency with less investment. Then SaaS is the best way for that. Also today SaaS provider gives you the solution in pay as you go option. So the people who want to try and improve and if not leave the system can go out of the system at any time with their data in their hand.
Today SaaS serves various industries to improve the performance in the current economy. Some of the industries where SaaS is being used extensively are
• Web conferencing / collaboration
• Human resources / payroll
• CRM
• Supply chain and spend management
• Web content management / Ecommerce / Email and email marketing
• Financials and business admin
As I am familiar with the Human Resources Industry I will discuss on how people use SaaS in this industry.
Advantages of SaaS in the Consultancies:
Access Information Anytime, Anywhere
Manage recruiters in all the locations. SaaS allows us to share information with resource managers and recruiters without sending files back and forth. We can have a bird’s eye view of all the activities of recruiters/resource managers at anytime and anywhere.
Manage Candidates/Consultants (Pre-Deployment)
SaaS helps in finding the right candidates/consultants through accurate multilevel search. It can help in sending interest mails, submit resumes and arrange interviews against open jobs and allows us to enter feedbacks and track activities against candidates/consultants.
Maintain Customers via CRM modules
We can maintain customers and contacts using the CRM module and schedule/assign telephone calls, appointments, To Dos to remind you/others of follow-up activities. Some Saas models has tight integration with email client enables you to easily pull information from your customer emails to the SaaS systems / database
Organize Jobs
People use systems right from posting jobs, assigning to recruiters (across locations), resume submissions to arranging interviews, and this helps informed about what is happening to the jobs. Search and match the most qualified and right candidates to the jobs that we have.
Deploy our Consultants (Post Deployment)
The system helps to deploy consultants in one or more projects. SaaS system helps to track their pay rate and billing amount, payrolls, timesheets, etc. We can keep track of consultants who are coming out of projects to market them and eliminate “bench time”.
Track Timesheets/Expenses/Invoices
Any full fetched SaaS solution for the consultancies will allow employees to file timesheets/expenses online with configurable multi-level approval paths to fit the business. Help us to view all timesheets waiting for approval and approve / reject them with just a click of the button. It will alert us to view all pending timesheets and generate invoices (automatic) for on-time payments. It will also have integration with accounting package. The system will support workflow based approval and verification of timesheets/expenses and schedule, generate and view invoices based on projects, timesheet types, invoice types, etc.
Manage Payrolls
A SaaS system will help us to generate payroll for the employees based on the timesheet they filed. It will avoid redundant payment to the same employee by locking their payroll. Payroll will be generated for ‘N’ number of employees at a time. It will allows you to send payroll to the employee from the system itself, thereby avoids the data-conversion process to excel sheet.
Generate Reports
Customized report has to be generated at a click of the button with all the major metrics involved.
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